Refund policy

Return & Refund Policy – R07

Welcome to R07. R07 is owned and managed by SR ENTERPRISE. We aim to provide high-quality products and a smooth shopping experience. Please read our return policy carefully before making a purchase.

Return Eligibility

  • Customers can request a return within 3 days of delivery.

  • The item must be:

    • Unused and unwashed

    • In its original condition

    • With all original tags, labels, and packaging intact

Returns that do not meet these conditions may not be accepted.

Return Shipping

  • The return shipping charges must be paid by the customer.

  • We recommend using a reliable courier service with tracking.

Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to misuse or improper handling

  • Products without original tags or packaging

  • Customized or special-order items (if applicable)

Refund Process

  • Once the returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method within a reasonable time.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect product, please contact us immediately within 24 hours of delivery with clear photos for assistance.

Contact Us

For return requests or any questions regarding your order, contact us:

Brand Name: R07
Managed By: SR ENTERPRISE
Email: srenterprise0712@gmail.com
Phone: 7075466515