Refund policy
Return & Refund Policy – R07
Welcome to R07. R07 is owned and managed by SR ENTERPRISE. We aim to provide high-quality products and a smooth shopping experience. Please read our return policy carefully before making a purchase.
Return Eligibility
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Customers can request a return within 3 days of delivery.
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The item must be:
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Unused and unwashed
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In its original condition
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With all original tags, labels, and packaging intact
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Returns that do not meet these conditions may not be accepted.
Return Shipping
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The return shipping charges must be paid by the customer.
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We recommend using a reliable courier service with tracking.
Non-Returnable Items
The following items are not eligible for return:
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Products damaged due to misuse or improper handling
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Products without original tags or packaging
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Customized or special-order items (if applicable)
Refund Process
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Once the returned item is received and inspected, we will notify you regarding approval or rejection of your refund.
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Approved refunds will be processed to the original payment method within a reasonable time.
Damaged or Wrong Products
If you receive a damaged, defective, or incorrect product, please contact us immediately within 24 hours of delivery with clear photos for assistance.
Contact Us
For return requests or any questions regarding your order, contact us:
Brand Name: R07
Managed By: SR ENTERPRISE
Email: srenterprise0712@gmail.com
Phone: 7075466515